Soft Sell has over 20 years of experience working within the educational sector.Working as a trusted partner with a huge numbers of schools from early years to Universities, offering nationwide support for LEA schools, Building Schools for the Future (BSF), Academies and Free Schools.

Soft Sell aims to be the “one-stop-shop” solution, assisting and helping you on all aspects of your ICT requirements.

All of our technicians at Soft Sell are highly experienced and enhanced DBS checked, and are able to provide each of our clients with expert advice and support.

Our goal is to provide schools with enterprise level technology platforms, so schools can provide an excellent quality of education to the students and a professional stable system for the staff.

Educational ICT Support – SLA Service Level Agreement

Soft Sell are a dedicated team that provides our clients with a variety of Educational Service Level Agreements (SLA). With our service package we are able to specially modify your ICT support contract to ensure you receive the support you require. 

ICT Support Contracts can be tailored to your exact requirements and as part of our standard agreement key services include:

Dedicated experienced professional, knowledgeable, friendly ICT technician who is DBS Enhanced checked.

Web based ticket system for fault logging and monitoring.

Full audit of the school’s IT equipment

Regular meetings to review your school’s ICT Support Contract to ensure you are still getting best value for money

IT advice and consultancy on expansion, performance and procurement

Repairs (labour only) & reconfiguration of all existing hardware

Routine maintenance to existing hardware e.g. Servers, PCs, laptops, printers

Monitoring and updating of your Internet Security software

Installation of curriculum software

Assistance with the administration of broadband

Admin and Curriculum Server monitoring and routine system checks

Internet & Network infrastructure support and advice

Audio Visual (AV) support and advice e.g. Projectors, whiteboards, displays

Licence and asset management (Microsoft Authorised Education Licensing)

Dedicated team of staff for any sales and customer service enquiries

Optional telephone/remote support

Educational Licensing

Microsoft licensing helps schools to improve teaching and learning by removing licensing complexity and freeing up your time. IT Team have a close working relationship with Microsoft and are a fully qualified Microsoft Authorised Education Reseller (AER) which allows us to ensure licensing Microsoft software is easier, assuring coverage for all your school’s equipment, under a single agreement which is simple, manageable and flexible.

Apple & Education

Apple is committed to making it even easier for schools and institutions of all sizes to deploy iPad and Mac. Now your students can quickly get set up so they can access a world of new learning experiences.

Soft Sell are able to supply the full range of Apple products at educational prices, as well as cases and accessories. We also offer a wide range of portable storage trolleys and charging solutions for laptops, iPads, tablets, e-readers, Chromebooks and netbooks. They’re the smart way to keep your tech safe, charged, and in one secure place.