Soft Sell has over 20 years of experience working within the educational sector.Working as a trusted partner with a huge numbers of schools from early years to Universities, offering nationwide support for LEA schools, Building Schools for the Future (BSF), Academies and Free Schools.
Soft Sell aims to be the “one-stop-shop” solution, assisting and helping you on all aspects of your ICT requirements.
All of our technicians at Soft Sell are highly experienced and enhanced DBS checked, and are able to provide each of our clients with expert advice and support.
Our goal is to provide schools with enterprise level technology platforms, so schools can provide an excellent quality of education to the students and a professional stable system for the staff.
Educational ICT Support – SLA Service Level Agreement
Soft Sell are a dedicated team that provides our clients with a variety of Educational Service Level Agreements (SLA). With our service package we are able to specially modify your ICT support contract to ensure you receive the support you require.
ICT Support Contracts can be tailored to your exact requirements and as part of our standard agreement key services include:
Dedicated experienced professional, knowledgeable, friendly ICT technician who is DBS Enhanced checked.
Web based ticket system for fault logging and monitoring.
Full audit of the school’s IT equipment
Regular meetings to review your school’s ICT Support Contract to ensure you are still getting best value for money
IT advice and consultancy on expansion, performance and procurement
Repairs (labour only) & reconfiguration of all existing hardware
Routine maintenance to existing hardware e.g. Servers, PCs, laptops, printers
Monitoring and updating of your Internet Security software
Installation of curriculum software
Assistance with the administration of broadband
Admin and Curriculum Server monitoring and routine system checks
Internet & Network infrastructure support and advice
Audio Visual (AV) support and advice e.g. Projectors, whiteboards, displays
Licence and asset management (Microsoft Authorised Education Licensing)
Dedicated team of staff for any sales and customer service enquiries
Optional telephone/remote support
Educational Licensing
Microsoft licensing helps schools to improve teaching and learning by removing licensing complexity and freeing up your time. IT Team have a close working relationship with Microsoft and are a fully qualified Microsoft Authorised Education Reseller (AER) which allows us to ensure licensing Microsoft software is easier, assuring coverage for all your school’s equipment, under a single agreement which is simple, manageable and flexible.
Apple & Education
Apple is committed to making it even easier for schools and institutions of all sizes to deploy iPad and Mac. Now your students can quickly get set up so they can access a world of new learning experiences.
Soft Sell are able to supply the full range of Apple products at educational prices, as well as cases and accessories. We also offer a wide range of portable storage trolleys and charging solutions for laptops, iPads, tablets, e-readers, Chromebooks and netbooks. They’re the smart way to keep your tech safe, charged, and in one secure place.
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